Testimonials

10 April, 2010
Auckland

Attention: Jared Purcell – Monitoring Centre Manager

Jared,

I provide feedback following our recent debrief meeting.

You will be aware that being a company in our industry and with as many properties as ourselves, we take our security very seriously. To go further, we link this directly to the fundamental integrity of our business.

I am pleased to confirm that you and your staff achieved a maximum rating in our post project assessment.

Key components included – your initial briefing document to our branch managers, the collection of all relevant information and presentation of such to our board to achieve final sign-off, issuing me with weekly updates, the fact that every installation or reprogramming was completed as scheduled and your very effective CRM since.

I am now happy to discuss further opportunities for your services within our greater group of companies.

General Manager – Operations.

 

4 February, 2010
Wellington

Dear Mr Johnson,

We write to pass on our special thanks to your staff for a very professional service in installing our new alarm system and providing your alarm monitoring services since.

My husband and I had recently been burgled and thus were very motivated to be protected against such a horrible experience again.

Your friendly sales staff responded at short notice and specified a comprehensive system at a competitive price. And your technicians arrived on time the very next day - plus they even vacuumed after themselves!

We also have a great trust in your monitoring centre staff. Whenever we call them to modify our instructions or they have called us regarding a system issue or a general customer services topic, they are friendly, responsive and generally confidence inspiring.

Yours Sincerely